Shipping policy

Shipping Rates: We offer a standard flat rate shipping fee of $10 for all orders within Australia.
Delivery Times: We aim to dispatch all orders within 24-48 hours of receiving payment. Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Delivery times may vary depending on your location, but we estimate that orders should arrive within 3-7 business days.
Order Tracking: All orders come with a tracking number, which you can use to track your package. You will receive a shipping confirmation email with your tracking number once your order has been dispatched. If you have any issues with tracking your package, please don't hesitate to contact us.
Delivery Address: Please ensure that your delivery address is correct and complete when you place your order. We take great care in packaging your goods; however, we are not liable for any delays, damages, or losses caused during transit once the parcel is with the postal service.
Refunds/Returns: As our prints and cards are made to order and specifically created for you, we do not offer refunds. Please ensure you choose your items carefully before ordering. If you have any questions or concerns, feel free to get in touch with us.
Damages and Issues: Please inspect your order upon receiving it. If you notice any defects, damages, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Shipping Included: Shipping for your wedding invitation order is included in your package.
Delivery Address: Please ensure the delivery address provided during checkout is correct and complete. We will use this address to ship your invitations. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.
Order Tracking: Once your invitations have been dispatched, you will receive a shipping confirmation email with tracking details. You can use this tracking number to follow your package's progress. If you encounter any issues with tracking or delivery, please contact us.
Shipping Timing: Your invitations will be shipped as soon as printing is completed. You will be notified via email once your order has shipped.
Refunds/Returns: Due to the custom nature of wedding invitations, we do not offer refunds once the order has been placed. Please ensure all details are correct before finalising your order.
Damages and Issues: Please inspect your order immediately upon receiving it. If you notice any defects, damages, or if you receive the wrong items, please contact us right away so we can evaluate the issue and resolve it.